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2025 Jobs Report: Service Sector Booms, Industry Cools

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By DON FENLEY

The Tri-Cities labor market in 2025 was a story of two economies. If you were looking for work in a hospital, a classroom, or a hotel, business was booming. But for those in boardrooms or on factory floors, the year brought a distinct chill.

Regardless of which economy you look at, there wasn’t a slump in the region’s jobs market. According to the latest Bureau of Labor Statistics (BLS) payroll reports for 2024 and 2025, the region’s economy proved resilient. It added a net total of 1,258 jobs year-over-year. However, this growth came with a twist: the unemployment rate ticked up from 3.7% to 3.9%.

2025’s MVP: Education & Health

The undisputed engine of the Tri-Cities economy last year was Private Education and Health Services. While other sectors struggled to find footing, this super-sector added over 1,100 jobs. It nearly single-handedly kept the region in the black.

The demand for healthcare and educational services has decoupled from the broader business cycle. It’s not just growing. It’s accelerating.

Leisure Services & Retail Trade

These two sectors also posted solid gains, adding nearly 400 combined jobs. The message from consumers was clear: despite economic headwinds, people are still shopping, dining out, and traveling.

White-Collar & Industrial Slump

Conversely, the data reveals a softening in the industrial and corporate foundation of the region.

Here’s a breakdown of last year’s paycheck report by sector, net job changes from 2024, and the sector’s overall status on the regional level:

The Tri-Cities continued its transition from a manufacturing-based jobs economy to a health care, education and service labor market. The change has been felt most in the Kingsport-Metro metro area.

Between 2000 and 2025 the Kingsport-Bristol metro area suffered 27.5% loss of good-producing jobs. That’s a loss of 10,491 jobs. On the other side of the ledger, it had a 17.5% increase in service-providing jobs. That’s a gain of 14,717 jobs.

The Johnson City metro area was positive for both categories. Since 2000, it had a 13.8% increase in goods-producing jobs – a gain of 1,417. Its service-providing sector grew 34.2% – a gain of 19,236 jobs.

According to Jobs4TN there are 5,156 job openings in NE Tenn. The median salary for the 645 jobs that are posted with salary information is $41,600.

The top three occupations that pay the most in Northeast Tennessee are:

Here’s the top three skills in demand:

These are the employers with the most job openings and the number of open jobs:

A closely watched, and often most complained about, data is the labor force participation rate. That’s the percentage of working-age people (16 and over) who are working or actively looking for work.

Here are the NE TN county rates:

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